thedeathprojects

Hey everyone, not sure if anyone’s had the issue with the sunroof making noise. Well, they came out with a service bulletin to replace them completely. Even if they tighten them, they still loosen up so they have a new sunroof being installed in vehicles. We are having ours done next week. But my service manager came to me the other day and showed me the bulletin. Not sure what years it was but if you’re having issues with a popping noise from your sunroof seer dealer.

RDX10

This is wonderful news, I wonder if they'll extend this to vehicles just out of warranty/extend the warranty on it like they did the 2G MDX Magnetic shocks.

rmeastma

Question on the noise. I just recently got my 2019. It makes a noise that is quite loud when I turn into driveways. Seems to come from the headliner area somewhere behind the front seats. I do not know if it is this pop you mention. Can you describe the sound to look for that would be the sunroof pop you are referring to?

EFR

Ditto. Ours made a pop, or however best described, when we backed out of our driveway and into/over the rain gutter/drain, as well out of the headliner area. Is that the noise?

Texasrdx21

What years and vins are affected?

too me - That’s a typical pan-roof structure slight movement - normal. Never had an issue with mine, plus never use it. Wish it was a solid, insulated roof. Put the money into better brakes.

russianDude

Mine pops occasionally when car flexes over turn with bump. In almost 4 years has not been a problem. I am not sure I want them to take apart sunroof, you never know if they do a good job.

thedeathprojects

Yes, on all counts… Typically it does it when it’s cooler in the morning. For instance, when you go into a driveway or out of a driveway and the chassis flexes you hear popping overhead. They fixed it the first time by tightening the sunroof screws. It’s a known issue. Well I guess that doesn’t work anymore. Lol mine is doing it again maybe six months later?

i’ll have to get more information tomorrow.

Texasrdx21

The RDX structure is pretty solid, but flexes a bit (normal) when going out driveways or where the wheels are at different positions over large bump going slow. Never had a leak or issue - super solid for my 2021 RDX.

supafamous

Anyone know if there is also a Canadian TSB for this and if it covers out of warranty? I was in last month for a service and am just out of warranty and the service advisor told me to call Acura to see if they'll cover it.

EFR

My concern, as the popping started not that long ago, is if it is flexing enough to cause what is a pretty loud noise, would it be flexing enough to break the sunroof also at some point.

russianDude

yep, that is what I am worried about, noise itself is not common and does not bother me as much. I’ll have to see talk to dealer, do they require reproducibility of the issue? Its not so easy to make it pop, depends on temperature and where/how you drive

russianDude

TSB was updated

“It was determined that, in some cases, the panoramic roof frame mounting bolts are unable to maintain the necessary clamp force. This can allow shifting, which may lead to a pop noise”

requires new frame replacement. 5 hour job.

do they try to replicate it? Its not so easy sometimes

RDX10

They may have to replicate it to send to Acura HQ for approval. When I worked at Nissan as a service advisor a very common problem was the 5.6L engines in the titan having piston failure which required a whole new engine and we had to take a continuous video showing the vin, the sound under the hood, and the sound next to the driver side wheel well.

However if my Service manager liked a customer he would find a way to make it happen lol.

russianDude

Its tricky, depends on a temperature and type of uneven surface you are turning. Usually its getting on/off driveway, but its random…. I sometimes get it and sometimes dont on the same driveway.

Otherbmw

Is there a way to get a copy of the bulletin?

GW208

It's in the list of service bulletins posted by EE4Life in the sticky threads posted above.

​​​​​​http://www.urvi.net/forumfiles/SB/B23-004.PDF

Marich18

I have the pop noise sound from the moonroof on my 2022 Rdx when the frame flex when parking etc… my only concern is can it break the glass or it just a small noise that is intermittent . I’m afraid that if I proceed with the replacement with tsb 23-004, I might have other problem as water leak, speaker problem ( speaker beside the moonroof , that will be remove with the roof linner during repair process , etc) anyone have make the tsb, the noise is really gone ? No more poping noise during small bump entering parking lot ? Thanks !

cale250

I had mine in at Acura of Johnston to have this fixed a few weeks ago. The pop noise is indeed gone, although I did have to fish a loose bolt out of the headliner after the job with one of those “magnets on a stick.”

Texasrdx21

I have had that pop noise intermittently for years on my 2021 (built in 11/2020), typical when cold out and driving out of a driveway with an indent. After reading the service advisor info, it doesn't seem to affect the safety, integrity or seal of the roof. Never had a leaning or air issue. I will leave "good enough" alone, as ripping out the head liner is a big just - just to add some more clips.